Sawitri
- Total activity 110
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 3
- Subscriptions 55
Articles
Recent activity by Sawitri-
I'm allergic to cigarette, do you have any non-smoking room?
All our rooms are non-smoking rooms.
-
Can you check availability and make a reservation for me?
Our online hotel booking system is self-service, which allows us to offer discounted rates. The easy-to-use interface makes it possible for you to search for hotels, check real-time availability an...
-
How do I know if my booking is confirmed?
If you booked through a Travel Agent Reservation made through travel agent, the booking confirmation can only be provide by your travel agent. Please contact them directly If you booked through...
-
How many rooms can I book in one reservations?
A maximum of 3 rooms (if available) can be booked in any one reservation.
-
I have booked a room but I did not received a confirmation by email. What do I have to do?
When you make a booking, please check your email address. A confirmation email should arrive within a couple of minutes of your booking. The most common reason for not getting a confirmation email ...
-
Once I have made my reservation, will I received any written confirmation from the Hotel?
Yes, you will receive an email confirmation from the Hotel. It displays your confirmation number, the Hotel information, the rate, and the Hotel’s cancellation policy.
-
Who can I contact by email if I have problems with my reservations?
Please contact us for assistance regarding your reservation via email at bookings@hardrockhotels.net. WhatsApp or Official Website Live Chat on Monday-Friday at 9 AM-4 PM WITA (GMT +08.00) to chat ...
-
When can I expect to get an answer to an inquiry?
Our goal is to respond to all questions within 24 hours of receipt. Please email us on bookings@hardrockhotels.net for immediate assistance. Otherwise, to chat with live agent on Monday-Friday at 9...
-
How do I make reservations for a large group (family reunion, club, etc.)?
Requesting 10 or more rooms for the same arrival date qualifies as a group booking. Group travel reservations may have different rates or hotel booking requirements. To request Hard Rock Hotel B...
-
Please advise the room total cost for me
Total room cost appear when you click book in the selected promotion on our Hotel website.