If you booked through a Travel Agent
Reservation made through travel agent, the booking confirmation can only be provide by your travel agent. Please contact them directly
If you booked through official Hotel website
After you have paid and completed the reservation process, an instant on-screen confirmation will appear. It will show your reservation details as well as your booking number. Within a couple of minutes, you will receive an email confirmation containing more information such as reservation details, cancellation policy, hotel’s contact details and etc.
If you booked through Hotel reservation (phone, email, live chat or WhatsApp)
Our team will send you a link payment via email to secure your reservation. After you have paid, you will receive the booking confirmation via email within 24 hours. Booking confirmation containing more information such as reservation details, cancellation policy, hotel’s contact details and etc.
We suggest you to check your booking confirmation once you have received and if there's any inaccurate information details regarding to your reservation, please contact us immediately.
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