Guest Experience
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Activity overview
Latest activity by Guest Experience-
Guest Experience created an article,
Can I request honeymoon decoration during my stay?
Yes, we can provide little arrangement with flower petals in the room for free. Other room decoration available with additional charge. To request, please reach us on website live chat, Whats...
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Guest Experience created an article,
Is there any way for Rock Shop online purchase?
Online purchases for Rock Shop merchandise are available exclusively through the Rock Shop International website. Kindly note that Rock Shop Bali currently facilitates in-store purchases only. Gues...
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Guest Experience created an article,
How much does it cost upgrade to Rock Royalty level?
Rock Royalty entitled for guest who stay at Rock Royalty Pool Access and Suites. Additional charge for upgrade applies start from IDR 1.000.000 nett per night. (for 2 adults and 2 children below 16...
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Guest Experience created an article,
Is there any nearby attraction you can recommend me?
Definitely yes, our Hotel is located facing Kuta Beach and only take 5 minutes walking. We also close to Kartika Plaza street, there are many Restaurant that you can try along the way. Also, there ...
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Guest Experience created an article,
What is there to do at Hard Rock Hotel Bali?
FAMILY DAILY ACTIVITIES Fun for the Whole Family: Discover our Family Daily Activities Schedule. Embark on an adventure-filled family vacation! Designed to entertain guests, our line-up of fun and ...
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Guest Experience created an article,
I have birthday, what can you do for me?
We are happy to provide birthday cake as complimentary for free. Other birthday cakes are available with additional charge. Birthday cake can be arranged in the room or during breakfast. Birthda...
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Guest Experience created an article,
Can I request special food preferences for my stay?
Our F&B outlets have vegetarian menu and also, we can cater for special diets upon request. Please contact us through email at bookings@hardrockhotels.net or WhatsApp +628113984266 you have any ...
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Guest Experience created an article,
Do you have a medical clinic on site?
Yes, we have a Medical Clinic on site open 24 hours. The Clinic operates daily with a standby Nurse from 8 AM - 8 PM. Doctor visit available every day from 9 AM - 12 PM and 4 -7 PM. On National ...
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Guest Experience created an article,
Do you have a gym, sauna and a steam room?
Yes, our fitness center, Body Rock boasts a fully equipped gym, sauna and steam rooms, hot and cold plunge pools, available free of charge to all hotel guests to keep you in peak condition during y...
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Guest Experience created an article,
Can I book a cabana in advance?
Yes, please mention it in your reservation form and we try to book it for you, subject to availability. Or else, you can make your reservation for cabana by reach us through WhatsApp at +6281139...