I have booked a room but I did not received a confirmation by email. What do I have to do?

When you make a booking, please check your email address. A confirmation email should arrive within a couple of minutes of your booking. The most common reason for not getting a confirmation email is typing your email address incorrectly. Therefore, please double check your email address and make sure your mailbox is not full before finalizing your reservation. Also, in some cases (e.g. if your spam filter settings are too strict) the confirmation email may end up in your “Spam” folder. If you do not receive an email after you have made a booking, please send a message with your booking number and details by using our contact form.