Guest Experience
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Do you have any industry rate for travel agents and airlines?
Yes we do have the industry rate for the above subject. Please contact our sales team at sales.bali@hardrockhotels.net for this inquiry.
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Where can I find directions to the Hotel?
Our address Jl. Pantai Kuta, Banjar Pande Mas, Kec. Kuta, Kabupaten Badung, Bali 80361 Indonesia. The adventure begins with a click! Map your route to Hard Rock Hotel Bali and discover a world wher...
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Can I request my room to be connecting or adjoining room?
Yes, we are able to arrange it for you. Please be informed, the room will be subject to availability upon make the booking. Connecting RoomConnecting room mostly available for between Deluxe Rooms,...
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How much does it cost upgrade to Rock Royalty level?
Rock Royalty entitled for guest who stay at Rock Royalty Pool Access and Suites. Additional charge for upgrade applies start from IDR 1.000.000 nett per night. (for 2 adults and 2 children below 16...
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What is there to do at Hard Rock Hotel Bali?
FAMILY DAILY ACTIVITIES Fun for the Whole Family: Discover our Family Daily Activities Schedule. Embark on an adventure-filled family vacation! Designed to entertain guests, our line-up of fun and ...
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How do I cancel a reservation?
If you booked through a Travel Agent Reservation made through travel agent, the booking confirmation can only be provide by your travel agent. Please contact them directly If you booked through...
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What if I find a lower price after booking?
Special Internet Rate hotel reservations booked through our website are guaranteed to be the lowest rate. If there is a lower rate available for the same dates please check on Best Price Guarantee.
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Do you have ocean views?
Although our Hotel is situated opposite Kuta Beach, we don’t have any rooms that faces the ocean.
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Is there any way for Rock Shop online purchase?
Online purchases for Rock Shop merchandise are available exclusively through the Rock Shop International website. Kindly note that Rock Shop Bali currently facilitates in-store purchases only. Gues...
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Is there any nearby attraction you can recommend me?
Definitely yes, our Hotel is located facing Kuta Beach and only take 5 minutes walking. We also close to Kartika Plaza street, there are many Restaurant that you can try along the way. Also, there ...