Sawitri
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Recent activity by Sawitri-
Can I request honeymoon decoration during my stay?
Yes, we can provide little arrangement with flower petals in the room for free. Other room decoration available with additional charge. To request, please reach us on website live chat, Whats...
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Can I request special food preferences for my stay?
Our F&B outlets have vegetarian menu and also, we can cater for special diets upon request. Please contact us through email at bookings@hardrockhotels.net or WhatsApp +628113984266 you have any ...
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Do you have a kids club in your hotel?
Yes, we call it Roxity Kids Club, eligible for children age 4 – 12 years old. For children below 4 years old, we recommend Lullaby Playroom and for teens 13-17 years old Tabu Teens Club suitable f...
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What are the check-in and check-out times of a hotel?
The check-in time is 3 PM and check-out time is 12 PM. If you are going to arrive late or very early, please let us know in advance using the Comments/Questions field in the reservation form (in En...
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How do I modify a reservation?
If you booked through Travel Agent Reservation made through travel agent, only can be provide by the travel agent. Please contact them directly to modify your reservation. If you booked through o...
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Does the hotel need a payment in advance?
Payment In advance are require base on the payment policy of each package.
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Is breakfast include in the price?
All our rooms packages are included breakfast for 2 adults and 2 children 15 years old and under, excluding Roxity Family Suite and Luxury Roxity Family Suite, maximum for 2 adults and 2 children ...
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Is there a hotel shuttle service?
We offer pickup and drop-off transportation service that is available 24 hours. For pickup transport should be booked in advance with your flight/cruise details. However, for drop-off transport you...
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What's the difference between king bed & queen beds?
A room with one king-sized bed (180cm x 200cm) is featured with existing day beds (180cm x 90cm per each) or a trundle bed (170cm x 80cm) that can sleep for child below 12yo. Ex. Deluxe King Room ...
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I have birthday, what can you do for me?
We are happy to provide birthday cake as complimentary for free. Other birthday cakes are available with additional charge. Birthday cake can be arranged in the room or during breakfast. Birthda...