Sawitri

Total activity 110
Last activity July 15, 2024 09:08
Member since May 24, 2023 09:53

Following 0 users
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Votes 3
Subscriptions 55

Articles

Recent activity by Sawitri

How many swimming pool do you have?
1. HOTEL FACILITIES
We have two pools that exclusive for all our in-house guest. Main Pool The largest free-form swimming pool in Bali. Featuring a unique Sand Island, it is a sunbathing paradise which also serves a...

Sawitri April 30, 2024 10:12 Updated 1 follower 0 comments 3 votes
How can I request an early/late check-in or late check-out time?
1. HOTEL POLICIES
Our check-in time is after 3 PM. If you wish to check-in before 10 AM, an additional night's charge will apply since we need to secure your room one day prior to your arrival. Alternatively, you ar...

Sawitri May 14, 2024 05:47 Updated 1 follower 0 comments 0 votes
What is the cancellation policy for a hotel?
1. CANCELLATION
Should you need to cancel your reservation, please ensure to do so in a timely manner. Failure to cancel may result in a no-show charge of one night or more. Kindly review the terms and conditions ...

Sawitri May 14, 2024 01:37 Updated 1 follower 0 comments 1 vote
What types of credit cards can I use to guarantee the reservation?
1. CREDIT CARDS AND PAYMENTS
Master Card, Visa, and Unionpay are accepted as a guarantee. In addition, we also accept BCA, Mandiri and other local cards.

Sawitri February 23, 2025 14:27 Updated 1 follower 0 comments 0 votes
Are taxes include in the room rates?
1. PRICING
All our room rates are subject to 11% of government tax and 10% of Service charges.

Sawitri January 07, 2024 09:15 1 follower 0 comments 1 vote
Where should I go upon my arrival?
1. PRE-ARRIVAL
Arrival at Ngurah Rai International Airport If you arrive at the Airport, please go to the Goldenbird Lounge. Airport layout below for your guidance. International Airport Layout Domestic Airp...

Sawitri February 26, 2024 11:34 Updated 1 follower 0 comments 1 vote
Can I book a cabana in advance?
1. HOTEL FACILITIES
Yes, please mention it in your reservation form and we try to book it for you, subject to availability. Or else, you can make your reservation for cabana by reach us through WhatsApp at +6281139...

Sawitri August 08, 2024 02:47 Updated 2 followers 0 comments 0 votes
What are the age requirements for check-in at a hotel?
1. HOTEL POLICIES
Minors (individuals under the age of 18) are not permitted to check in or stay in a room without being accompanied by an adult, be it a parent or guardian. At least one person in each room must be ...

Sawitri January 07, 2024 10:06 1 follower 0 comments 0 votes
My credit card has been charged. How can I get a refund?
1. CREDIT CARDS AND PAYMENTS
You will need to contact us directly. Through email at bookings@hardrockhotels.net. Via official website live chat with operational hours on 9 AM-4 PM (GMT +08.00) M-F.

Sawitri November 07, 2024 07:32 Updated 1 follower 0 comments 0 votes
Will I get the same rates and availability on the internet as I would if I called the reservations number?
1. PRICING
Yes, the rates on Hotel website same as the rates when you book direct through call, email and WhatsApp.

Sawitri January 07, 2024 09:19 1 follower 0 comments 0 votes